Verzendbeleid

Shipping Policy

Welcome to [Your Webshop Name]! We aim to provide you with the best possible shopping experience, including clear and efficient shipping processes. Please review our shipping policy below.

1. Shipping Costs & Options

  • Standard Shipping: Free on orders over 100€X (otherwise, €6,95).
  • Express Shipping: Not Available.
  • International Shipping: We offer international shipping to selected countries. Shipping rates vary by destination and will be calculated at checkout.

2. Order Processing Time

  • All orders are processed within [1-2] business days. Orders are not processed or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, processing times may be delayed. We will notify you via email if there is a significant delay.

3. Estimated Delivery Times

  • Within Netherlands:
    • Standard: [3-5] business days
    • Express: [1-2] business days
  • International:
    • [5-14] business days, depending on the destination.

Note: Delivery times are estimates and may vary based on your location.

4. Order Tracking

  • Once your order has been shipped, you will receive an email confirmation with tracking information. You can track your order directly through the carrier's website using the provided tracking number.

5. Customs, Duties & Taxes

  • Studio Grands is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Shipping Restrictions

  • We do not ship to P.O. boxes or military addresses (APO/FPO).
  • International shipments may be subject to restrictions or delays depending on customs regulations in the destination country.

7. Lost or Damaged Packages

  • We are not liable for lost or stolen packages once they have been delivered to the address provided during checkout. However, if your package is lost in transit, please contact our customer support team, and we will do our best to assist you.
  • If your package arrives damaged, please contact us within [7] days of receipt to arrange a replacement or refund. We may ask for photos of the damaged item for verification purposes.

8. Changes to the Shipping Policy

  • Studio Grands reserves the right to modify this shipping policy at any time. Changes will be effective immediately upon posting to our website.

For any further questions or concerns regarding shipping, feel free to contact us at info@cameloth.eu.